Privacy and Policy

Last Updated: July 12, 2026

Privacy Policy for Smash Magazine

At Smash Magazine ("Smash Magazine", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order for a personalized magazine.

By using our website or placing an order, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you place an order, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Country of Residence

Family Information

• Names of family members
• Family relationships (e.g. Mum, Dad, Son, Daughter)
• Ages (if provided)
• Personal stories and descriptions
• Favourite hobbies, colours, interests and memories
• Special dates or occasions

Photographs

You may upload photographs of yourself, your family members, children, relatives, or other individuals for the purpose of creating your personalized magazine.

By uploading photographs, you confirm that you have obtained permission from every identifiable person whose photograph you submit.

If you upload photographs of children, you confirm that you are their parent, legal guardian, or have the necessary authority to provide these images.

2. How We Use Your Information

Your information is used solely for the purpose of:

• Designing and creating your personalized Smash Magazine.
• Creating AI-generated illustrations based on your uploaded photographs.
• Producing digital and printed magazines.
• Processing and delivering your order.
• Contacting you regarding your order.
• Providing customer support.
• Improving our products and services.

We do not sell, rent, or trade your personal information to third parties.

3. Use of Artificial Intelligence (AI)

To create personalized artwork and illustrations, Smash Magazine uses Artificial Intelligence (AI) technologies, including services provided by OpenAI.

Your uploaded photographs and the information you provide may be securely processed through AI systems solely for the purpose of creating your customized magazine.

Your personal information and photographs are not used by Smash Magazine for advertising, marketing profiling, or sold to third parties.

3.1 Approximate Location, Device & Marketing Attribution

To understand how visitors reach Smash Magazine and to improve our marketing, we automatically collect a limited amount of technical and analytics information when you visit the site:

• Approximate location derived from your IP address at the network edge — typically country and, where available, city, region and time zone. We do not collect GPS coordinates and we do not store your full IP address in the admin portal.
• Device information such as device type (mobile/tablet/desktop), operating system and browser family.
• Marketing attribution: the referring website, the first page you landed on, and campaign parameters in the URL (utm_source, utm_medium, utm_campaign, utm_content, utm_term), plus platform click identifiers such as Facebook fbclid and Google gclid. These help us understand which campaigns and channels bring visitors to Smash Magazine.

This information is visible only to authenticated Smash Magazine administrators and is never sold or shared for third-party advertising.

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

Smash Magazine does not store your full credit card or debit card information.

Payment providers process your payment according to their own privacy and security policies.

5. Delivery Information

If you order a printed magazine, we will share only the information necessary (such as your name, delivery address, and contact details) with our printing and delivery partners to complete your order.

6. How We Store Your Information

We take appropriate technical and organizational measures to protect your information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

Your information is stored using secure cloud-based systems with restricted access.

7. Data Retention

Your uploaded photographs and order information are retained only for as long as reasonably necessary to:

• Complete your order.
• Resolve customer service enquiries.
• Allow reprints or corrections if requested.
• Comply with legal, tax, or accounting obligations.

After this period, your photographs may be permanently deleted from our systems.

You may also request the deletion of your personal information at any time, subject to any legal obligations requiring us to retain certain records.

8. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information.
• Withdraw your consent (where applicable).
• Ask questions regarding how your information is processed.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Many Smash Magazine products are created for children.

Parents or legal guardians are responsible for submitting children's information and photographs.

We do not knowingly collect personal information directly from children without the involvement and consent of a parent or legal guardian.

10. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyze website traffic.
• Enhance your browsing experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

11. Third-Party Services

We may use trusted third-party providers to operate our business, including:

• Payment processing providers
• Website hosting providers
• Cloud storage providers
• Artificial Intelligence providers (including OpenAI)
• Printing partners
• Courier and delivery companies
• Email communication providers

These providers receive only the information necessary to perform the services required to fulfill your order.

12. International Data Processing

Some of our trusted service providers operate internationally. As a result, your personal information may be processed or stored outside your country of residence.

We take reasonable steps to ensure that your information remains protected through appropriate safeguards.

13. Your Consent

By placing an order with Smash Magazine, you confirm that:

• The information you provide is accurate.
• You have permission to upload every photograph submitted.
• You understand that Artificial Intelligence (AI) technology may be used to create customized illustrations based on your photographs.
• You consent to the processing of your information solely for the purpose of producing your personalized magazine.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Smash Magazine

Email: smashmaghits@gmail.com

Thank you for trusting Smash Magazine to create your family's special memories.